Terms and Conditions

Last updated: 02.07.2025

Welcome to BR - Health and Fitness, operated by Leo Brooklyn Rodrigues (“we,” “us,” “our”). By accessing or using this website and our services, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use this website or our services.

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1. Services Provided

We offer:

* Personal training (in-person and virtual)

* Massage therapy

* Wellness coaching

* Fitness programs and educational resources

Service details, availability, and pricing may change without notice. All bookings are subject to availability and confirmation.

2. User Responsibilities

By using our site or services, you agree to:

* Provide accurate personal and health information.

* Refrain from unlawful, abusive, or inappropriate conduct.

* Not reproduce, distribute, or exploit our content without written permission.

3. Payments and Refunds

* All payments must be made before sessions commence.

* Packages are non-refundable after the first session.

* Payments made by card incur a 2% transaction fee to cover processing costs.

* Packages are valid until their expiry date stated on the invoice. Unused sessions after this date are forfeited.

* Refunds (if granted) are subject to a 10% administrative fee.

4. Cancellation and Rescheduling

* We require at least 24 hours’ notice for cancellations or rescheduling.

* Late cancellations or no-shows are charged at the full session rate.

* Rescheduling is only permitted with a valid doctor’s note.

* In rare cases, sessions may be postponed due to unforeseen circumstances. If this occurs, credit will be issued for future use (valid for 6 months).

5. Health and Safety

* You are responsible for disclosing any medical conditions, injuries, or relevant health issues before sessions.

* Participation in services is voluntary and at your own risk.

* BR - Health and Fitness is not liable for injury or health issues unless caused by gross negligence.

6. Studio and Equipment Use

* Security cameras are in use at our studio for safety.

* We are not responsible for loss or damage to personal belongings.

* Home visits require a safe, clean, and appropriate space provided by the client.

7. Minors

Clients under 18 must have written parental or guardian consent. A guardian may be required to attend sessions.

8. Third-Party Platforms

We use third-party apps for booking, scheduling, communication, and workout programming. Your data may be stored securely in these systems.

If you do not consent to your data being shared with these platforms, please notify us via email at healthandfitness.br@gmail.com before using our services.

9. Marketing and Media Consent

Progress photos or videos may be used for marketing and educational purposes.

To opt out, email healthandfitness.br@gmail.com

Any media will be anonymised unless explicit permission is given.

10. Intellectual Property

All website content, including branding, images, and programs, is the property of BR - Health and Fitness. It may not be copied, used, or reproduced without written permission.

11. Privacy and Data Protection

Your personal information is handled in accordance with UK GDPR regulations.

We will never sell or share your data without consent, except where required by law.

For more information, please see our Privacy Policy

12. Limitation of Liability

To the fullest extent permitted by law, BR - Health and Fitness is not liable for:

* Loss of income or data

* Emotional or psychological distress

* Indirect or incidental damages

Participation in services is at your own risk.

13. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website or services indicates acceptance of the revised terms.

14. Contact Information

If you have any questions or concerns, contact us at:

📧 healthandfitness.br@gmail.com

📍 Based in North West London